Privacy Policy
Last updated: December 16, 2025
n9agents ("we," "our," or "us") operates the n9agents.com platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, password, and company name when you register
- Agent Data: Content you create including agent configurations, prompts, and settings
- Chat Data: Messages exchanged with AI agents
- Workspace Data: Todos, notes, habits, expenses, and other data you store
- Integration Credentials: OAuth tokens and API keys for connected services
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken
- Device Information: Browser type, IP address, and device identifiers
- Cookies: Session cookies for authentication and preferences
1.3 Information from Third Parties
When you connect third-party services (Google, Slack, GitHub, etc.), we receive:
- Your name and email from the connected account
- Access tokens to perform authorized actions on your behalf
- Only the data necessary for the integrations you've enabled
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve the Service
- Process your AI agent requests and integrations
- Authenticate your account and connected services
- Send important service notifications
- Respond to your inquiries and support requests
- Analyze usage to improve user experience
- Detect and prevent fraud or abuse
3. How We Share Your Information
We do not sell your personal information. We may share data with:
- AI Providers: OpenAI, Anthropic, and Google to process AI requests (chat messages only, not your credentials)
- Connected Services: Third-party services you explicitly connect (Google, Slack, etc.) to perform requested actions
- Service Providers: Hosting, analytics, and infrastructure providers under confidentiality agreements
- Legal Requirements: When required by law or to protect our rights
4. Data Security
We implement industry-standard security measures:
- AES-256-GCM encryption for sensitive credentials at rest
- HTTPS/TLS encryption for all data in transit
- Secure, HTTP-only cookies for authentication
- Rate limiting to prevent abuse
- Regular security audits and monitoring
5. Data Retention
- Account Data: Retained while your account is active
- Chat History: Retained until you delete it or your account
- Integration Tokens: Retained while the integration is connected
- Logs: Security and error logs retained for 90 days
You can request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Export your data in a machine-readable format
- Withdraw Consent: Disconnect integrations at any time
- Object: Object to certain processing activities
7. Third-Party Integrations
Our Service allows you to connect third-party services. When you connect:
- You authorize us to access your data on those services
- We only request permissions necessary for the integration features
- You can disconnect integrations at any time from your dashboard
- Each third-party service has its own privacy policy
Google API Services
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
8. Cookies
We use essential cookies for:
- Authentication and session management
- Security (CSRF protection)
- Remembering your preferences
We do not use third-party advertising or tracking cookies.
9. Children's Privacy
Our Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
10. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
- Email: privacy@n9agents.com
- Website: https://n9agents.com